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Axel Besson
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The entire delivery process in a single interface

Andcourses brings shippers and drivers together around one tool, from the delivery job offer to the customer's signature. A freelance assignment.

Screens: the app, shipper side and driver sideDelivery offers, shipper sideDelivery details, driver sideDelivery historyAxelYou can read each job's status without opening it.

The problem

Bring responding to offers, assigning drivers, tracking deliveries and archiving into a single interface, without losing anyone along the way.

Diagram: the life cycle of a job
Shipperresponds to offersShipperassigns a driverDriverdelivers and gets a signatureHistoryevery job on record

My decisions

Screen: assigning a driverScreen for assigning a driver to a job

Two profiles, without mixing their screens

The shipper and the driver share the tool, but neither inherits the other's screens: each one lands on their own journey as soon as they log in.

Screen: confirmation and signatureDelivery confirmation and signature screen

Tracking a job all the way to the signature

On the driver side, the job moves forward step by step, from acceptance to the customer's signature, with the status always visible.

Screen: the job historyJob history with each job's status

Keeping a record of every delivery

An activity tracker and a structured history make it possible to find any job once it's completed.

Result

What changed

Two profiles, a single interface.

Without either one inheriting the other's screens, in an understated art direction suited to road transport.

  • 11 screens
  • 2 profiles
  • Mobile app
In hindsight

What I'd do differently

I would have tested the driver journey in the field, phone in hand, between deliveries.

All screens

The 11 screens

Andcourses1 / 11
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